Handmade Artisan Date Based Confections.

Shipping and Returns

Our goal is to get your fresh products packed and processed within 2 business days of receiving your order. However, during the seasonal busy periods this turnaround time might be slightly longer (up to 3 business days).

The daily order cut-off is at 1:00 PM EST. An order placed after 1:00 PM EST, will be as if the order were placed the following day.  We ship within the U.S., Canada and Puerto Rico, no PO Box. 

Please note delivery time frames do not take into account the order fulfillment time of 2 days:

  • We ship though USPS 
  • Products are shipped out only on Monday thru Thursday to maintain product quality. 

Returns:

Due to the nature of this product, there are no refunds or returns are accepted. Your satisfaction is our priority, we are not responsible for poor handling of your shipment by delivery carriers.  However our customers are important to us and your satisfaction is our concern. Please email us immediately if you have experienced any issues and we will quickly attempt to resolve.  Contact us at dulcedatesco@gmail.com

Please note that we are not responsible for packages lost or stolen, all packages have a tracking numbers but we will work with you to resolve.